Shipping, Return and Exchange (NRNE)

SHIPPING -

Free Shipping on all the orders.
100Rs COD(Cash on Delivery) Charges will be charged on COD Orders Below 3000Rs
For international orders, customs duties may be levied at the time of delivery in certain countries.
Product are shipped from our warehouse within 4 working days.
The order will be delivered in 10 working days.
You will receive order tracking number as soon as we ship your order.

RETURNS -

We have 7 days return policy (only for returnable products), Jewellery, socks, scarves, innerwear, masks, and items discounted 50% or more, including Mega Sale purchases, are non-returnable.
Please ensure that the products you return are unused, unworn and the original tags are intact.
No returns or exchanges are applicable on products purchased from the outlet sale.
A non-refundable charge of Rs. 100 will be applied on all Cash on Delivery (COD) orders below Rs. 3,000. Additionally, a non-refundable charge of Rs. 300 will be applied on all COD orders for footwear..
Shipping charge and COD Charge are Non Refundable.
International orders are not eligible for return.
Please share the package unboxing video for wrong product / Missing item received.
Don’t Handover Product without pick-up slip or SMS Confirmation.
Item purchase during sale is non-returnable.
Post wash query will only entertain within a month time from the date of delivery.
Only exchange will be applicable on order purchase on sale/offer.
Only one time exchange is allowed.
Customer has to self-ship the product if the pin code is out of serviceable area with reverse logistic.( Note - Your courier cost do not exceed above Inr 300 .We request you to self ship the products by "Speed Post" as your courier service)
Don’t Accept if the package is tampered.
All COD orders will be refunded via gift cards, as payouts are currently on hold in compliance with RBI guidelines.
Don’t share the OTP with carrier if you haven’t received the product.

EXCHANGE -

Exchange is not available for Mask, Boxers and Socks & Products at or below Rs.899/-
There is no additional charge for any exchange orders.
For new orders of lower price, the balance amount will be refunded as a gift voucher.
Size exchange is subject to availability.
Please share the package unboxing video for wrong product received.
For further detailes refer the link - Terms & Conditions and FAQ.

This document was last updated on June 8, 2026.

Shipping, Return and Exchange (NRNE)

SHIPPING -

Free Shipping on all the orders.
100Rs COD(Cash on Delivery) Charges will be charged on COD Orders Below 3000Rs
For international orders, customs duties may be levied at the time of delivery in certain countries.
Product are shipped from our warehouse within 4 working days.
The order will be delivered in 10 working days.
You will receive order tracking number as soon as we ship your order.

RETURNS -

We have 7 days return policy (only for returnable products), Jewellery, socks, scarves, innerwear, masks, and items discounted 50% or more, including Mega Sale purchases, are non-returnable.
Please ensure that the products you return are unused, unworn and the original tags are intact.
No returns or exchanges are applicable on products purchased from the outlet sale.
A non-refundable charge of Rs. 100 will be applied on all Cash on Delivery (COD) orders below Rs. 3,000. Additionally, a non-refundable charge of Rs. 300 will be applied on all COD orders for footwear..
Shipping charge and COD Charge are Non Refundable.
International orders are not eligible for return.
Please share the package unboxing video for wrong product / Missing item received.
Don’t Handover Product without pick-up slip or SMS Confirmation.
Item purchase during sale is non-returnable.
Post wash query will only entertain within a month time from the date of delivery.
Only exchange will be applicable on order purchase on sale/offer.
Only one time exchange is allowed.
Customer has to self-ship the product if the pin code is out of serviceable area with reverse logistic.( Note - Your courier cost do not exceed above Inr 300 .We request you to self ship the products by "Speed Post" as your courier service)
Don’t Accept if the package is tampered.
All COD orders will be refunded via gift cards, as payouts are currently on hold in compliance with RBI guidelines.
Don’t share the OTP with carrier if you haven’t received the product.

EXCHANGE -

Exchange is not available for Mask, Boxers and Socks & Products at or below Rs.899/-
There is no additional charge for any exchange orders.
For new orders of lower price, the balance amount will be refunded as a gift voucher.
Size exchange is subject to availability.
Please share the package unboxing video for wrong product received.
For further detailes refer the link - Terms & Conditions and FAQ.

This document was last updated on June 8, 2026.